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FAQ

General

It takes 2-3 business days to receive shipments.

All orders are shipped from our Ohio fulfillment center.

All our products come with a 30-day, no questions asked money back guarantee. If for any reason you are unhappy with your purchase, simply return the unused products to our warehouse for a full refund.

Please send a copy of your receipt, email and your order reference # to help@trulysensible.com and we will search for your order right away.

Just send us an email to help@trulysensible.com with your order details and we’ll provide you with instructions as to how return the product.

We do not currently sell in stores.

Great news. Please contact us at help@trulysensible.com and we will send you information about how to carry our products.

EnviroCollar

EnviroCollar is made in Europe.

Effectiveness Against Ticks

In laboratory testing conducted at Trent University in Canada, EnviroCollar demonstrated a 78% rate of repellency against Brown Dog Ticks and American Dog Ticks at a distance of at least 24" for at least four weeks. 

Effectiveness Against Fleas

 In laboratory testing against common fleas, EnviroCollar demonstrated a repellent effect of 72% for at least 4 weeks.

EnviroCollar uses plant-based active ingredients rather than synthetic pesticides. It is classified as a minimum risk pesticide by the EPA and is safe when used as directed.

You can take the collar off when your dog is inside, however they will lose protection while it is off.

EnviroCollar is “one size fits all”. Simply trim the collar to the length you need.

EnviroCollar was not designed for and has not been tested on horses. That said, we do have some customers that thread two collars together and use them on their horses.

EnviroCollar is designed for dogs, but some customers use the collars on their cats. Cats can be more sensitive to essential oils than dogs so, please be sure to observe them for the first few days to ensure they do not have an adverse reaction.

EnviroCollar can be used on puppies that are more than 3 months of age.

The collar is 24" in length which fits all but the largest dogs. If you have a very, very large dog, it's possible to thread two collars together into a single 48" collar.

Yes, the collar is fine to swim with. The essential oils in EnviroCollar are embedded into the collar material and do not wash off with exposure to water.

No. EnviroCollar is a repellent. In order to kill fleas and ticks, consider using our EnviroPowder product or talk to your vet for further advice.

If your dog has fleas, consider using EnviroCollar which kills fleas within 48 hours, and see your vet for further advice.

EnviroPowder

Enviro Powder is made in Europe.

In laboratory testing using a dense 3” deep carpet EnviroPowder killed 100% of cat fleas, 100% of castor bean ticks and 84% of brown dog ticks within 44 hours. In a low pile carpet, EnviroPowder killed 100% of all tested fleas and ticks within 24 hours.

For a medium sized dog of 30 lbs you should apply 0.8 oz of product, which provides 10 applications per bottle.

Sprinkle the powder carefully on carpets and work the product deeply in. Do not vacuum for at least 3 days. One bottle treats up to 500 square feet of carpet depending on pile depth.

Reapply EnviroPowder daily until your dog no longer has evidence of an infestation. You can also use it when you think they may have been subjected to fleas from another animal or environment such as a kennel.

EnviroPowder is designed for dogs, but some customers use the product on their cats. Cats can be more sensitive to essential oils than dogs so, please be sure to observe them for the first few days to ensure they do not have an adverse reaction.

EnviroPowder can be used on puppies that are more than 4 months of age.

Yes. Using EnviroPowder with EnviroCollar will both kill and repel fleas and ticks.

EnviroCide

EnviroCide is made in Europe.

Although In laboratory testing EnviroCide kills fleas and ticks, we recommend EnviroPowder for treating active infestations. EnviroPowder has a longer lasting effect and a higher kill rate.

For a medium sized dog of 30 lbs you should expect to get approximately 40- 60 daily treatments from an 80z bottle, depending on volume used.

One treatment of EnviroCide will provide hours of repellent activity. We recommend reapplying after your dog gets wet or prior to entering an area with known flea and tick infestation.

EnviroCide is designed for dogs, but some customers use the product on their cats. Cats can be more sensitive to essential oils than dogs so, please be sure to observe them for the first few days to ensure they do not have an adverse reaction.

EnviroCide can be used on puppies that are more than 4 months of age.

Yes. EnviroCide with EnviroCollar are synergistic. Using both will improve the repellent effects.

ProLeviate

ProLeviate is made in the USA.

Simply sprinkle ProLeviate on your dog's food in the appropriate amount as described in the table below.

Dog Weight Recommended Dose
Under 20 lbs 1/2 tsp
50 - 20 lbs 3/4 tsp
Over 50 lbs 1 tsp

ProLeviate is sold in a 4 fl oz container and each container contains enough probiotic for a medium sized dog (20 - 50 Ibs) for 1 month. It will last 1.5 months for a small dog (under 20 Ibs) and 24 days for a large dog (over 50 Ibs).

Stabilized rice bran, Brewers dried yeast, Flaxseed meal, Hydrolyzed yeast, Yeast culture, Dried Enterococcus faecium fermentation product, Dried Lactobacillus acidophilus fermentation product, Dried Aspergillus niger fermentation extract, Dried Trichoderma longibrachiatum fermentation extract, Dried Bacillus subtilis fermentation extract, Dried Lactobacillus acidophilus fermentation product, Dried Lactobacillus casei fermentation product, Dried Bifidobacterium longum fermentation product, Dried Aspergillus oryzae fermentation extract, L-Lysine, L-ascorbyl-2-polyphosphate (Vitamin C), Bromelain, and Molasses Flavoring

Each 3 grams / 0.1 oz of ProLeviate contains the following:

  • Crude Protein ……………………………………………………………………………… 450 mg

    Lysine (min)…………………………………………………………………………………… 15 mg

    Crude Fat (min)…………………………………………………………………………… 300 mg

    Linolenic Acid (Omega 3)…………………………………………………… 72 mg

    Linoleic Acid (Omega 6)……………………………………………………… 270 mg

    % Crude Fibre (max)………………………………………………………………… 360 mg

    Moisture (max)……………………………………………………………………………… 25.5 mg

    Calcium (min)………………………………………………………………………………… 0.6 mg

    Calcium (max)………………………………………………………………………………… 2.1mg

    Phosphorus (min) )…………………………………………………………………… 530 ppm

    Magnesium (min)…………………………………………………………………………… 159 ppm

    Potassium (min)…………………………………………………………………………… 424 ppm

    Zinc (min)………………………………………………………………………………………… 5300 ppm

    Ascorbic Acid (min)………………………………………………………………… 30 mg

    Total Lactic Acid Bacteria (min)……………………………… 9 Billion CFU

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